Pay Attention to the User Experience

We believe that recruiting should be fun and easy. For this reason, we share with you this article about the importance companies should give to user experience when designing their recruitment processes. Enjoy!

Graduate recruiting tip #3: Pay attention to the user experience
By: Susanna Cesar Morton

It is easy to overlook the importance of your graduates’ experience of your recruiting programme. Put yourself in their shoes: Is your programme straightforward? Is it complicated to figure out? Do you respond to applicants quickly? Do you respond to all applicants even if they are not going to progress in your interview process?

The devil is in the detail, and your corporate reputation and employer brand depend on running a graduate programme that delivers a professional and smooth experience for your target market.

James Hollincheck, the Gartner analyst that covers this space, would probably agree that paying attention to the user experience is paramount to the recruiting experience. In his latest “Magic Quadrant for eRecruitment Software”, he says this can be a differentiator and that “improving the hiring manager and candidate user experience is key to addressing many (recruiting) challenges …”

I agree, getting your user experience sorted out properly can give your programme a great competitive advantage.

Pretend you are a candidate and go through the application process: Could you easily find information about the programme and where to submit your application? Was the process clear? Was there a seamless transition from the corporate site to the career site? Or did it feel disjointed? After applying, did you feel that someone would actually review your CV, or did you get the feeling that it went into a black hole?

Graduate recruiting is very competitive. Those who understand the importance of the user experience will win. Full stop.

What do you think? Do companies pay enough attention to the user experience? Do you have any examples of career sites that are particularly good (or bad) at this? Let us know, we’d love to hear about it.

Susanna

Author Website:
http://blog.advorto.com/blog/2008/07/the-15-minute-3.html
Article courtsey of Recruiting Blogswap

Article courtesy of the Recruiting Blogswap, a content exchange service sponsored by CollegeRecruiter.com, a leading site for college students looking for internships and recent graduates searching entry-level jobs and other career opportunities.

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This entry was posted on Sunday, July 20th, 2008 at 12:11 pm and is filed under Entervista Team. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.